Friday, November 9, 2012

What's wrong with this feedback?

For feedback to be useful, it must meet some important criteria. See if you can identify the problems and shortcomings of each of the following appraiser comments. Some of the comments may be problem-free!


"Your sales numbers are in the gutter. You'll be out of here if that doesn't change."
What's wrong with this feedback?

 Not specific
 Negative and not specific
 Not action oriented and negative



"We're afraid things aren't working out with you the way we'd like. Let's work together to see if we can't get you back on track."
What's wrong with this feedback?

 Not specific and negative
 Negative
 Not action oriented and not specific



"The problem is, even though we see you are working hard, you're mis-spending a lot of energy by not following the right processes."
What's wrong with this feedback?

 Not specific
 Negative
 Not action oriented


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